The Colony Club United Kingdom - Casino and Venue

Gaming at The Colony Club Mayfair

We are based at 24 Hertford Street, Mayfair, London W1J 7SA. In casino terms, that is a very central spot in the city, close to where a lot of people work, stay and go out. Doors open every day at 1:00 PM, and we keep the gaming floor running through until 6:00 AM. Afternoon, late evening, after midnight - the schedule is built to cover all of that.

Access to the floor is for members only. For Mayfair casinos, that set-up is normal. It is much easier to arrange membership before you travel rather than standing at reception trying to sort it when you arrive.

Hyde Park Corner and Green Park stations are both a short walk away, so getting here from anywhere in central London is usually straightforward and does not take long.

On the floor you will find live tables and electronic gaming side by side. Baccarat, Blackjack and Roulette are all dealt by staff and available throughout our full operating hours. We do not switch games off early or reduce them to limited times.

Slot machines sit around the floor with jackpot values that can reach up to 20,000 on selected units. These configurations change from time to time, so if the exact setup matters for your visit, it is worth speaking to us before you come in.

The entire gaming area was refurbished by G F Holding. What that means for you is more space between tables and machines, less congestion when the room is busy, and a look that fits the Mayfair setting without being overdone.

Planning Your First Visit

For a first visit, membership is the key thing to sort out. You can contact our reception team at [email protected] or call +44 (0)20 7495 5000 to check what the current membership requirements are and if any particular entry conditions apply at the moment.

We also run a strict 18+ policy. You should arrive with valid ID ready, as it can be checked at the door and we do not make exceptions to that rule.

A few practical points that help your visit go smoothly:

1. Check your membership status before you travel. Reception will confirm details by phone or email.
2. Bring valid identification. Our 18+ age policy is enforced clearly at entry.
3. The casino, bar and restaurant open from 1:00 PM every day and operate through to 6:00 AM.
4. Planning to eat with us? Call the restaurant and bar line on +44 (0)20 7317 4743 if you want a table kept aside.
5. Visit gentingcasinos.co.uk/the-colony-club/ for current promotions or any updates to entry conditions.

In general, if you are dealing with something time-sensitive around a first visit to a members casino, a quick call tends to give you an answer faster than going back and forth by email.

Table Games and What Is on the Floor

For a lot of our members in Mayfair, Baccarat is the main game they come in to play. Blackjack and Roulette are on offer at live tables as well, and all three are staffed during the full operating window. Whatever time you arrive between afternoon and early morning you should see active tables on the floor.

The electronic area sits next to the live tables rather than hidden away. Slot machines with potential jackpots up to 20,000 are available, although the exact denominations and current jackpots are adjusted periodically. If you like to plan that level of detail, contact the venue ahead of time and we will explain what is currently installed.

During the refurbishment we deliberately focused on spacing between tables and machines. On quieter afternoons you will simply notice that the room feels open. On a busy Friday night it makes it easier to move around and to play without feeling crowded.

Bar, Restaurant and the Rest of the Venue

We are more than a room of tables and machines. The bar and lounge sit directly alongside the gaming floor, so you can move from a hand of Baccarat to a drink or a conversation without leaving the building or breaking the pace of your evening.

The restaurant is part of the same overall space. That means dinner, drinks and gaming are all held together in one venue, without needing to move between different buildings or make extra journeys during the night.

To reserve a table in the restaurant or bar, you can call +44 (0)20 7317 4743. For general questions, membership queries or anything that does not sit neatly in a single category, our main reception line is +44 (0)20 7495 5000, and the reception email is [email protected]. The team monitors that inbox and covers booking requests, membership questions and most of the common points people raise before they visit for the first time.

We maintain a Facebook page at facebook.com/ColonyMayfair. That is where we post current updates, reminders about entry conditions and occasional promotional messages. It also repeats the 18+ requirement and references BeGambleAware, in line with our obligations under UK regulation.

The Colony Club Within Genting Casinos UK

The Colony Club is part of the Genting Casinos portfolio and sits among the premium London properties within that group. Genting operates casino venues across the United Kingdom and is regulated under UK gambling law, with licences issued and overseen by the UK Gambling Commission.

For you as a player, this means that the same compliance framework used across the Genting group applies here as well. Consumer protection rules, anti-money laundering procedures and responsible gambling standards are not optional, they are part of how the venue is run.

Genting’s head office is based at Watson Road, Birmingham, B7 5SA. Our venue information appears on gentingcasino.com and gentingcasinos.co.uk, with gentingcasinos.co.uk acting as the main UK-focused source for venue details, offers and contact routes. We do not list full licence numbers in our regular marketing materials, but The Colony Club operates under Genting’s group licensing structure. This can be checked against the UK Gambling Commission’s public register if you need to verify it.

Responsible Gambling

The minimum age to enter The Colony Club is 18. We check this at entry and it is not something that can be waived. This is reflected on our Facebook page, which also references BeGambleAware and points towards the way we approach gambling responsibility across the venue.

Anyone looking for support, advice or more information can use the resources at begambleaware.org. Our membership model also means that access is controlled. When a member registers, a record is created, and that record can support requests for self-exclusion or limit setting if they are needed.

If you want to know exactly which responsible gambling tools are active at venue level right now, our reception team is the first point of contact and will explain what is available.

Contact and Getting Here

Below is a summary of the details you will usually need to plan your visit.

Main casino phone: +44 (0)20 7495 5000
Restaurant and bar phone: +44 (0)20 7317 4743
Reception email: [email protected]
Address: 24 Hertford Street, Mayfair, London W1J 7SA
Nearest underground: Hyde Park Corner (Piccadilly line) and Green Park (Jubilee, Victoria, Piccadilly lines)
Facebook: facebook.com/ColonyMayfair
Official Genting page: gentingcasinos.co.uk/the-colony-club/

For membership questions, current gaming conditions or dining reservations, direct contact works best:

1. Call reception for anything urgent or time-sensitive.
2. Use email if your query is more general or you need written confirmation.
3. Check the official Genting page for overview information before you travel.

The website helps with general details, but when timing matters, picking up the phone is usually the fastest way to get an answer.